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Terms and Conditions

  1. General Terms and Conditions

This document establishes the generate terms and conditions of use and online sales of the Kamasutra website.

Browsing the website and/ or purchasing any product through it implies acceptance of these terms and conditions. If you don’t agree with these terms and conditions, please do not use our site. The information in our website is protected by the law.

1.1. Ownership of the online store

The domain and online available at is owned by Espírito Santo e Lamas, Lda., NIF 501688366, hearquarted in Zona Industrial de Miranda do Corvo, 3220-119 Miranda do Corvo.

The user commits himself to use this website in compliance with the provisions of the applicable legislation, refraining from using the page for activities contrary to the law, morals and good costums, or the rights and interests of third parties.

The intellectual property of Kamasutra is considered protected by the rules of Industrial Property Law, all brands, distinctive signs, images, texts, photographs and any other works/ works reproduced or represented in the online store, therefore any reproduction or total or partial representation of the same website or any elements present on it is prohibited.

1.2. Modification of these Conditions

Kamasutra reserves the right to modify the General Conditions freely and at any time, in order to adapt them to the applicable legislation, without the need for any prior notice.

It also reserves the right to modify unilaterally and at any time, without prior notice, the presentation and content of the website on products, prices, promotions, commercial conditions and services. These changes will serve to improve the website, while improving the offered to the user.

Despite all the attention paid when preparing the contents of the website, the information, texts, graphic documents and/ or other services may contain errors or be incomplete. In these situations, Kamasutra cannot be held responsible for any damages resulting from the use (or inability to use) the website, including damage caused by viruses or any inaccuracy or imperfection of the informations.

1.3. Licence Use

Permission is granted to temporarily download a copy of the materials (information or software) on the Kamasutra website, only for personal, non-commercial transitory viewing.

This is granting of a license, not a transfer of title and, under this license, you cannot:

  1. modify or copy the materials;
  2. use the materials for any commercial purpose or for public display (commercial or non-commercial);
  3. attempt to decompile or reverse engineer any software contained on the Kamasutra website;
  4. remove any copyright or other proprietary notations from the materials; or transfer the materials to someone else or “mirror” the materials on any other server.
  5. The license will automatically terminate if you violate any of these restrictions and may be terminated by Kamasutra any time. When you finish viewing these materials or after the expiration of this license, you must delete all downloaded materials in your possession, whether in electronic or printed format.

1.4. Disclaimer of Liability

The materials on our website are provided like you see.

Kamasutra makes no warranties, express or implied, and hereby disclaims and disclaims all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectutal property or other infringement of rights.

In addition, Kamasutra does not warranties or make any representations regarding the accuracy, probable results or reability of the use pf the materials on our site or otherwise related to those materials or on websites linked to this website.

1.5. Limitations

Kamasutra suppliers never be liable for any damages (including, without limitation, damage due to business interruption arising from the use or inability to use the materials in Kamasutra, even if Kamasutra or an authorizes Kamasutra representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictins do not allow limitations on implied warranties, or limitations on liability for consequential or incidental damages, these limitations may not apply to you.

1.6. Accuracy of materials

The materials displayed on the Kamasutra website may include technical, typographical or photographic errors. Kamasutra does not guarantee that any material on our website is accurate, complete or current.

Kamasutra may make changes to the materials contained on its website any time, without notice.

However, Kamasutra does not undertake to update the materials.

1.7. Links

Kamasutra has not analyzed all the sites linked to website and is not responsible for the content of any linked site.

The inclusion of any link does not imply endorsement by Kamasutra of the site. The use of any linked website is at the your own risk.

1.8. Modifications

Kamasutra can changes the terms of the website any time, without previous warning.

If you use this site, you agree with the terms and conditions.

1.9. Applicable Law

These terms and conditions are governed and interpreted in accordance with the laws of Kamasutra and you are irrevocably subject to the exclusive jurisdiction of the courts on the state ou country.

1.10. Comercial Policy

The sale underlying each order placed by the costumer is made subject to ownership, so the products are owned by Kamasutra until effective and full payment of the amount due.

1.11. Products Information

Kamasutra takes into account the information related to the essential characteristics of the products through technical descriptions shared by its suppliers and photographs that illustrated the products marketed.

1.12. Information

Kamasutra reserves the right, on its own initiative, to correct any error or omission in any part of the website without prior notice. Kamasutra may make any other changes to the website, materials and products or services described on the Kamasutra website at any time without notice.

The price of products will always be stipulated on our website, except for a typographical error.

In the event of an error in the price of any product, we will contact the costumer, presenting him the option to confirm the order at the correct price or cancel it with due refund. If the costumer wants a refund of his order, it will be made using the same payment method as the order.


For any question, please contact us via email


Espírito Santo e Lamas, Lda.

Zona Industrial de Miranda do Corvo, Lote 6

3220-119 Miranda do Corvo

Phone: (+351) 239 531 113


1.13. Payment Methods

In the online store, payment methods are:

Multibanco and Mbway

As indicated in the payment menu at the end of the purchase, no other means of payment will be accepted.

The costumer must pay only the exact amount specified in the confirmation of each order, and must do so using only the payment methods described above.

Otherwise, if the costumer tries to use another form of payment not available, Kamasutra cannot be held responsible for the loss of payment or for any other damages that may result from it.

1.14. Confirmation or Cancellation

After making his purchase, the Costumer will receive an automatic email confirming the transaction, which should be printed or saved for future reference.

Your order will only be processed after confirmation of the respective payment. In the event of non-payment or non-compliance or non-confirmation of these General Conditions, Kamasutra reserves the right not to accept the costumer’s order, or to cancel it, even after automatic confirmation of the same.

Kamasutra reserves the right not to confirm and/ or deliver the products of the order placed by the costumer, regardless of the reason from liability for any damages or costs, if:

– any unpredictable event or change to current circunstances arises that may affect production, transport and related costs, or that causes abnormal rises in raw material prices;

-if, for some reason, it’s impossible to collect and receive the respective payment;

– if the ordered products are no longer available;

– if the order was placed with errors in the data essential for the delivery of the order;

– if the order is  flagged by the website security systems as an incorrect, irregular and/ or considered fraudulent order.

In any of the referred cases, Kamasutra will inform the Customer by email about such situation of impossibility of confirmation of the sale and about the consequent cancellation of the order, returning the amount paid for the articles.

1.15. Ship and Delivery

All itens in website have free shipping.

The nacional transport service is provided by DHL.

The international transport service is provided by UPS.

1.16. Delivery Times

Except for some exceptional situation, the items will be delivered within a maximum period of 72 hours after the order is formalized.

In the event of a delay due to force majeure, Kamasutra undertakes to inform the cliente and make the best efforts to resolve the situation quickly.

2. Policy Returns

2.1. Returns

The costumer has 14 calendar days after receiving his order to exchange or return his item, without having to justify the reason for it.

To make your exchange you must contact by email to and wait for our instructions.

You should never send your order back to us without our authorization, so we will not be responsible for the non-arrival of it.

2.2. Defects

After receiving the articles, if for any reason you receive a defective part, you should contact via email as soon as possible.

In the email we ask that you let us know the defect detected and, if possible, send photograph.


Espirito Santo & Lamas, Zona Industrial Lote nº6
3220-119 Miranda do Corvo

Tel: + 351 239 531 113